Terminal Duty Manager

Vantage Airport Group is a privately owned,
industry-leading investor, developer, and manager of airports and
transportation infrastructure around the world. Our current network is composed
of 12 active airport and rail station operations, in locations ranging from
large capital cities and tourist destinations to smaller destinations in the
U.S., Canada, the Caribbean, and Europe. These include the $5.1B redevelopment
of LaGuardia’s Terminal B in New York, and major concessions redevelopment projects
at Chicago’s Midway International Airport, and the new terminal at the Kansas
City International Airport.

For more than 27 years, Vantage has been
making airports more efficient, profitable, sustainable, and connected to the
communities they serve. We have earned international recognition in areas such
as design, finance, operations, and sustainability while delivering
award-winning commercial programs and passenger experience. Millions of
passengers travel through the Vantage network on an annual basis, and we are
poised for continued growth. Passionate about People, Place and Performance,
our success lies in the strength of our global talent, a team of some of the
world’s most respected industry professionals.

We are excited to be part of another
significant redevelopment project.  As part of JFK Millennium Partners
(“JMP”), the preferred partner of Port Authority of New York and New Jersey,
Vantage has been selected to design, build, finance, operate, and maintain
Terminal 6 and 7 at John F. Kennedy (“JFK”) International Airport. For this
project, Vantage has partnered with American Triple I (ATI), a 100% minority
and woman owned investor and developer, and RXR Realty, a leading New York
commercial real estate development firm, with AECOM Hunt as the design-build
team. The project is to proceed in two phases of construction, with the first
phase to include the development of the new Terminal 6 headhouse and departures
area on a vacant site adjacent to the existing Terminal 7.  Once that has
been completed, JMP will demolish the existing Terminal 7 and construct an
additional five gates, after which, JMP would then manage, operate and maintain
the new facilities.

The Role
The Terminal Duty Manager, in collaboration
with the Senior Director, Operations, is responsible for the safe and secure
day to day operations of Terminal 7 with a primary focus on operational
performance and customer service.   The Terminal Duty Manager provides supervision
to the Shift Managers and IOC Coordinator roles and ensure compliance with
applicable regulations, rules, policies and procedures that are in keeping with
airport best practices, and working pro-actively to identify and mitigate
operational risks.

Major Duties and Responsibilities
– Coordinates and manages the overall
day-to-day activities in the terminal, apron and curbside; leads staff resource
planning and allocation for Operations Center
– In collaboration with the Senior Director, Operations,
provides management to the terminal and airside operations within JMP’s
leased areas, including ensuring the smooth-functioning of the terminal’s
Operations Center
– Ensures JMP’s operations are compliant with federal,
state and local laws, regulations, rules and ordinances related to airport
and commercial aviation operations, environmental and worker safety
including occupational hazards and safety precautions
Develops and implements service level failure
mitigation plans
– Provides leadership for the
implementation of programs for
        – The
inspection of terminal buildings and ground transportation facilities,
including concourses, terminals, gate areas, concession
        areas, interior and
exterior of buildings, sidewalks, and public access roadways to assure the
safety, security and efficiency of terminal
        and ground transportation
        – Monitoring
the activities of tenants, licensees, maintenance, and security personnel
during assigned shift, to ensure compliance with airport standards and
– Establishes and builds relationships with all terminal
tenants and partners including airlines, and government agencies
– Executes on performance measurements set for key areas
of operations; works with functional leads to use performance results to
drive a culture of continuous improvement
– As needed, provides incident
leadership and applies incident command practices
– Executes on quality assurance in
all operational programs including Safety Management System, and Terminal
Security Program
– Participates in budget preparation,
development of forecasts, major work programs
–  Is the Terminal Security
Coordinator after hours, and point of contact for security and emergency events
– Acts as JMP Emergency Operations Center (EOC) senior
representative during T7 emergencies, as required; coordinates public
safety efforts for the T7, including police, fire and emergency medical
services communications and dispatch
– Liaises with the JMP Project Management group to
jointly ensure that T7 operates safely, securely and efficiently, complying
with all regulations, policies and contractual obligations during
construction phasing
– Other duties as required or assigned from time to time

Education and qualifications
– 5 years in an operations management role including 3-5
years in a supervisory capacity, preferably in an aviation or airport
– Experience working effectively in a regulated
– Experience in crisis management and incident command
– Capital project management experience preferred
– Track record of successfully managing and motivating
teams; able to lead training
– High school graduation; relevant university or college
degree preferred
– Excellent written and verbal communications
– Organization and planning skills crucial for
multi-tasking while prioritizing and executing tasks
– Ability to diffuse and manage situations in high
pressure situations
Primary Work Location: Terminal 7 – JFK Airport, NY
Employee Status: Regular Full Time
Job will remain open until filled
You have strong operational experience within
an international airport or other transportation hub and your professional experience is supplemented by a
relevant degree from an accredited university.  You are a collaborative
team player who also enjoys working independently and are comfortable working
with a diverse set of stakeholders.
Additionally, you have:
– A preference for working with an entrepreneurial,
fast-paced team
– Demonstrated business acumen coupled with strategic,
analytical and creative skills
– An ability to manage multiple projects, while staying
on budget and delivering on time without compromising quality
– Strong verbal and written communication skills
– A passion for learning
You are an independent self-starter, calm
under pressure and you are motivated to apply your practical experience,
technical expertise and innovative ideas to the success of the project.
In addition to a competitive compensation and
benefits package, career progression, and access to a global team of talented
professionals, we are growing and offer boundless opportunities to make your
mark.  If you share our sense of adventure, come, and join us for the
Please visit our Careers page at http://www.vantageairportgroup.com and follow prompts to apply with your cover letter and résumé.
All qualified candidates who are legally
entitled to work in the US will be considered.
At Vantage Airport Group, we seek and welcome
unique backgrounds, perspectives, experiences and skills. As a global
organization, we are always looking for differentiated points of view. We know
that a diverse, inclusive and empowered workforce is essential to our shared
success, and we invite you to join us for the journey.
For more information about Vantage Airport
Group, please visit:  http://www.vantageairportgroup.com

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