Job Summary
Join our vibrant team as a Host / Hostess (Front-of-House Ambassador) in the lively West Village, NYC! In this energetic role, you will be the welcoming face of our establishment, creating memorable first impressions for every guest. Your enthusiasm and professionalism will set the tone for an exceptional dining experience, ensuring smooth seating, reservation management, and guest relations. This paid position offers an exciting opportunity to showcase your hospitality skills in a dynamic environment where guest satisfaction is our top priority.
Job Title: Host / Hostess (Front-of-House Ambassador)
Location: West Village, New York, NY
Position Type: Part-Time
Compensation: $20.00 per hour + portion of tips
Start Date: Immediate
Shift: Friday and Saturday nights + Events
About Us
We are a bar, lounge, and retail space nestled in the heart of the West Village. Designed as a discreet sanctuary for leaders across art, culture, and business, we provide our members with unparalleled dining, curated events, and a sophisticated social atmosphere. We pride ourselves on delivering highly personalized service, where every detail is tailored to our community.
The Role
As our Host/Hostess, you are the ultimate face of the lounge and the gatekeeper of our member experience. You do not just check a guest list; you set the tone for the entire evening. We are looking for an exceptionally polished, charismatic, and intuitive professional who excels at building rapport, remembers faces and names effortlessly, and can maintain composure under pressure in a high-profile environment.
Key Responsibilities
- First Impressions: Warmly greet members and their guests by name, providing an elegant and welcoming arrival experience.
- Reservation Management: Oversee the seating book and floor flow with precision using systems like OpenTable or Resy, balancing member preferences with optimal dining room pacing.
- Discretion & Privacy: Strictly enforce house rules.
- Collaboration: Seamlessly communicate with the managers and service team regarding VIP arrivals, special requests, and table statuses.
What We Are Looking For
- Experience: Minimum of 2 years of hosting experience in a fine dining restaurant, luxury hotel, or private member club.
- Tech Savvy: Strong proficiency with premium hospitality reservation platforms (OpenTable, Resy).
- Poise & Style: Impeccable grooming, communication, and interpersonal skills that align with a luxury brand standard.
- Emotional Intelligence: High intuition—the ability to read a room, anticipate needs before they are verbalized, and handle discerning clientele with grace.
- Availability: Flexible schedule, including mandatory availability for nights, weekends, and holidays.
Embark on a rewarding journey where your energy fuels memorable dining experiences! We’re dedicated to supporting your growth in the hospitality industry by providing a lively work environment that values your enthusiasm, professionalism, and dedication to guest satisfaction.
